FULFILLMENT/REFUND Policy

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Terms & Conditions: Fulfillment/Refund Policy for HER HOUSTON VIBES event services. 

(Our Fulfillment)

We provide exclusive events & private parties catered to women. We are a LGBTQ+ friendly company that prides ourselves in fair and valuable customer service. Our main goal is to give a safe and fun experience for all those who attend our events & private parties. 

(No Refund Policy)

If the service you purchased has already been completed by HER HOUSTON VIBES, refunds cannot be issued. (the reservation holder is fully aware of the commitment they agreed to prior to  buying their tickets via our 3rd party websites such as eventbrite/eventcreate/stripe) Due to the nature of the services provided by HER HOUSTON VIBES and the venues used, we cannot offer full refunds if we are not notified before the start of each scheduled event. We have a no response, no call, no show, no service policy. Prior to each event, We email all customers who purchase TABLE/BOTTLE SERVICE to confirm their reservation the day before with details and requirements to fulfill service by a particular time, with a 15min grace period.

After the allowed time has passed, no refunds cannot be issued. 

(Disclaimer) All Rescheduled Tickets by HHV will be forwarded as credit to our NEXT  future events. Only in the event that your service has not yet been rendered at the fault of HER HOUSTON VIBES, and we agree our faults in writing via text or email, we will provide courtesy credits in full  for future events (MUST REDEEM WITHIN 90 DAYS)

 (please contact us via email)  HERHOUSTONVIBES@GMAIL.COM OR INFO@HERHOUSTONVIBES.COM